Companion App Availability - NeonSportz Docs

Current availability

The Madden Companion App has not been released yet, so it cannot be used.

NeonSportz hides the Companion Export URL and does not accept Companion App uploads while this integration is disabled. Use EA Connect and Import Center instead.

What to do now

Sign in to NeonSportz in a web browser.
Open the Madden league.
Open Administration → EA Connect.
Sign in with the EA account that can access the franchise.
Select the correct Xbox or PlayStation persona.
Select the correct franchise.
Choose Connect This Franchise.
Continue to Administration → Import Center.
Select Import My League or Update My League once.

See EA Direct Connect for the complete connection walkthrough.

Existing leagues that used Companion imports

Your NeonSportz league and its previously imported data remain safe. The integration being disabled does not delete teams, players, schedules, statistics, members, or settings.

Open Import Center. If the page asks you to connect EA, complete EA Connect with the account that owns or can access the Madden franchise. After EA is connected, return to Import Center and start the update.

What not to do

Do not search for or install an unofficial replacement Companion App.
Do not paste the old NeonSportz Export URL into another service.
Do not reset or recreate the NeonSportz league.
Do not repeatedly press an import button while an import is already running.
Do not send EA passwords, Discord tokens, or activation links to support.

If EA Connect does not work

Follow the recovery action shown on the EA Connect screen first. If the same problem remains, join the NeonSportz Discord, open #create-a-ticket, and click the Create a Ticket button.

Kept for when the Companion App returns

Nothing below works today. It is retained so the workflow is documented the moment the integration is switched back on.

Configuring the Export URL

In NeonSportz, open Administration → Import Center and copy the complete Export URL with the copy button.
In the Companion App, open the exact Madden franchise connected to this league.
Paste the URL into the app’s export settings, remove any surrounding spaces, and save.

Do not type the Export URL manually. One wrong character sends the export to no league. If the app asks for league abbreviation, console, or franchise ID separately, each value must match NeonSportz.

First-time export sequence

League Info — establishes franchise identity and current league context. Wait for success before continuing.
Teams and standings — creates the league’s teams and standings. Confirm both pages load.
Schedules — confirm games appear for the expected season, stage, and week.
Rosters — if the app exports one team at a time, complete all teams before judging league-wide player pages.
Free agents — updates players not assigned to a team.
Statistics — a week may be unavailable until Madden exposes it for that franchise state.

The first roster import tells NeonSportz what currently exists, so it establishes the baseline rather than reporting changes. Later imports compare against it to detect signings, releases, rating and attribute changes, injuries, and development-limit overages.

Normal weekly sequence

After advancing, export League Info.
Export the updated schedule.
After each game is completed and synced to EA, export that week’s statistics.
Export rosters when signings, releases, trades, injuries, ratings, positions, contracts, traits, abilities, or depth charts changed.
Export free agents when the pool changed.
Verify Import Center and the affected page.

Weekly stats button is disabled

The Companion App controls which weeks it can export. Confirm the franchise is in the expected stage, the week exists in Madden, games have been played or synced when required, you reopened the app after an advance, and you selected the correct franchise. Do not reset NeonSportz — a disabled Companion button is upstream of NeonSportz.

EXPORT FAILED

Work through these checks in order:

Recopy the Export URL from NeonSportz.
Confirm the NeonSportz league abbreviation and console.
Confirm the Companion App is on the intended franchise.
Export League Info again.
Confirm the phone has stable internet access.
Retry one export, not the entire sequence.
Check Import Center to see whether data actually arrived despite the app message.

Watch the export troubleshooting tutorial and the Companion App import tutorial.

Data is stale after a successful export

Export only the affected part: rosters for contract and injury problems, free agents for pool problems, schedule for a missing game, the correct week of statistics for score problems. If the wrong season is shown, change the page filters and confirm League Info was exported after the advance.